Google Workspace Automation Just Got More Useful, and You Already Pay for It
Google added four automation steps to Workspace Studio in September 2026. Google Workspace automation is already in your plan. Here is where it stops.
The Digilyse blog
Practical notes on systems, tools and AI
Short pieces on getting more out of the software you already pay for, written for people running growing businesses.
Microsoft Retires the Admin App in October. Check Who Has Microsoft 365 Admin Access
Microsoft is pulling a small shortcut out of Teams and Outlook this autumn. Most businesses will not notice it go. What makes it worth five minutes is the question underneath: who in your business actually has Microsoft 365 admin access, and what happens on the day that person is not there? What is changing in … Read more
WhatsApp Business Pricing Changes on 1 October. The Fix Is Fewer Messages
If your business answers customers on WhatsApp through your CRM, booking system or a shared team inbox, WhatsApp Business pricing changes on 1 October. Meta is bringing back a charge on the replies you send, and the way it is priced rewards businesses that need fewer messages to reach an answer. That makes this a … Read more
An AI Assistant Can Now Work Inside Your Apps. Hand Over One Job, Not All of Them
The big AI assistants stopped being things you paste text into and became things that reach into your actual tools. Since ChatGPT Work launched on 9 July, ChatGPT can connect to Gmail, Google Drive, Slack, your calendar and a long list of other apps, and carry out a job across several of them in one … Read more
Free Digital Support for Small Businesses: What the Government Actually Offers Now
On 26 June the Department for Business and Trade published a progress update on its SME Digital Adoption Taskforce, with a stated aim of making UK small firms the most digitally capable and AI confident in the G7 by 2035. That is a long way off and easy to ignore. But buried in it are … Read more
The UK E-Invoicing Mandate Is Confirmed. Start With Where Your Invoices Live Today
Last month the government confirmed the UK e-invoicing mandate will run on the Peppol network, with the rule taking effect in April 2029. Two thoughts usually follow. First, 2029 is miles away. Second, this is the accountant’s problem. Both are wrong in a way that quietly costs you if you leave it. The firms that … Read more
AI Meeting Notes Are in Your Client Calls. Microsoft Just Added an Off Switch
AI meeting notes have quietly become standard in business calls, and this month Microsoft Teams is rolling out a toggle that lets meeting organisers turn its AI features off mid-meeting. Copilot, the Facilitator agent, automatic notes, recap: one switch. Microsoft added it after sustained pushback from customers who found AI switched on in meetings by … Read more
How to Reduce No-Shows: The Fix Is Usually a Setting You Never Switched On
If you run an appointment business, a no-show is one of the quietest ways you lose money. A slot booked and not filled is money you cannot get back, because you rarely have time to resell it. Most owners treat this as a customer problem, something people just do. It is closer to a workflow … Read more
The Average Invoice Waits 27 Days. Most of That Delay Starts Before the Customer Ever Sees It
UK small firms now wait an average of 27 days to be paid after sending an invoice, and nearly half of all SME invoices are overdue. In construction and trades it is worse, with real payment times running closer to 61 days against 30-day terms. The government’s new late payment bill, announced in March, will … Read more
Day-One Sick Pay Is Live. Your Rota and Hours Records Now Decide What You Owe
Since 6 April 2026, statutory sick pay starts on the first day of absence, not the fourth. The lower earnings threshold has gone too, so part-time, casual and variable-hours staff now qualify. For pubs, cafes, shops and care homes running on a mix of contracted and flexible hours, that means more people are owed SSP, … Read more