The big AI assistants stopped being things you paste text into and became things that reach into your actual tools. Since ChatGPT Work launched on 9 July, ChatGPT can connect to Gmail, Google Drive, Slack, your calendar and a long list of other apps, and carry out a job across several of them in one … Read more
AI meeting notes have quietly become standard in business calls, and this month Microsoft Teams is rolling out a toggle that lets meeting organisers turn its AI features off mid-meeting. Copilot, the Facilitator agent, automatic notes, recap: one switch. Microsoft added it after sustained pushback from customers who found AI switched on in meetings by … Read more
A wave of “AI agents” landed in mainstream business software this spring. In May, ClickUp shipped Super Agents, which sit inside your workspace as if they were staff: you can assign them tasks, put them on a schedule, and let them draft, summarise or chase. Sage has built its Copilot into Sage 50. Most of … Read more
Invoice fraud prevention in the UK has quietly become one of the most important process gaps in small businesses. UK Finance has tracked a 75% rise in invoice and payment request fraud over the last three years. Most of that growth is not down to more criminals. It is down to better tools. The phishing … Read more
Microsoft has been pushing a clear message at small business customers over the past two weeks. Buy Microsoft 365 Copilot Business seats before 30 June 2026 and you lock in the promotional rate for a year. After that date the standard price kicks in, around 17% higher per user per month. For a ten-person team, … Read more
If your business uses Xero, QuickBooks or Sage, you’re almost certainly paying for tools that rolled out in the last twelve months and never got turned on. That’s not a sales pitch. It’s what we keep finding inside SMEs that ask for an audit. What actually shipped this year Xero launched JAX (Just Ask Xero) … Read more
The first wave of MTD for Income Tax came into force on 6 April. If you are self-employed or a landlord with qualifying income above £50,000, you are now legally required to keep digital records and file quarterly updates to HMRC. A week in, most of the businesses we speak to still have not set … Read more
Most weeks, the AI news cycle is full of announcements that don’t change how anyone actually works. This week had a few that do. Here are four developments worth paying attention to if you run a business or manage operations. Microsoft is splitting Copilot Chat away from Office apps Starting April 15, Microsoft is removing … Read more
Every week there’s a new AI tool promising to transform how you work. But none of it works if your underlying data and systems are a mess.